Welcome to Swiss Invoice ("Swiss Invoice", "we," or "us"). This Privacy Policy ("Policy") describes the information we collect through the Swiss Invoice Shopify App (the "App") hosted on swiss-invoice.com, how we use and disclose that information, and the steps we take to protect it. By using the App, you agree to the privacy practices described in this Policy.
We collect information in a variety of ways while providing the App's services, including:
When you install and use the App, we receive information from Shopify about your store. This information includes personal details like your store name, address, email, and other contact details. Additionally, we collect customer information such as name and address, as these are part of the rendered QR payment slips. This information is necessary for us to customize our services to your specific needs and to assist you with any customer service inquiries.
When you use the App, we may automatically collect certain information from your device using various technologies, including cookies. This information may include your IP address, browser type, device type, and how you interact with the App. This information helps us to understand how the App is used and improve our services.
We use the information collected to operate, maintain, and provide the core functionality of the App. Specifically, Swiss Invoice creates QR payment slips that can be rendered on Shopify liquid templates, such as invoices, using the information from your store.
We may use your contact information to respond to your inquiries, provide customer support, or send updates regarding the App.
We use the information collected to improve the performance and features of the App, troubleshoot issues, and analyze usage trends to enhance the user experience.
We do not share your personal information with third parties, except in the following situations:
We may share information with third-party service providers who help us operate the App, such as hosting and technical support. These service providers are required to keep your information confidential and secure.
We may disclose your information to comply with applicable law, legal processes, or enforceable government requests, or to protect the rights and safety of our users and others.
We retain your personal information only as long as necessary to provide the services through the App. If you uninstall the App, we will delete your data, except where required by law to retain certain information.
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us as outlined in the "Contact Us" section below.
We may update this Policy from time to time. If we make any material changes, we will notify you by updating the "Last updated" date at the bottom of this Policy. Your continued use of the App after such changes constitutes your acceptance of the updated Policy.
If you have any questions about this Policy or our practices, please contact us at support@swiss-invoice.com.